Privacy Policy

Introduction

Welcome to Vedalife. We are committed to protecting your privacy and being transparent about how we collect, use, and share your personal information. This Privacy Policy explains our data practices when you use our AI-powered wellness platform.

By creating an account, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

Account Information

• Name
• Email address
• Password (encrypted)

Health & Wellness Information

• Dietary preferences and restrictions
• Food allergies
• Health goals and conditions
• Location and timezone (for meal planning)
• Conversations with Ginger, our AI health coach

Usage Information

• Messages sent and received
• Conversation timestamps
• Feature usage patterns

2. Third-Party Services (IMPORTANT)

Anthropic (Claude AI)

We use Anthropic's Claude AI to power Ginger, our wellness coaching assistant. When you send a message, the following information is transmitted to Anthropic's servers:

• Your complete conversation history
• Your dietary restrictions and allergies (marked as critical)
• Your health goals and conditions
• Your food preferences
• Your location and timezone
• Conversation summaries we generate for personalization

Anthropic's Data Retention: Anthropic may retain your data for up to 30 days for trust and safety purposes, then it is deleted. For more information, see Anthropic's Privacy Policy.

Resend (Email Service)

We use Resend to send transactional emails (verification, password reset). Resend processes:

• Your email address
• Your name
• Email metadata (delivery status, open rates)

3. How We Use Your Information

• Personalized Wellness Coaching: To provide tailored meal plans, nutrition advice, and wellness guidance through Ginger
• Safety: To ensure we never recommend foods you're allergic to
• Account Management: To verify your email, reset passwords, and manage your account
• Service Improvement: To improve our AI coaching quality and add new features (aggregated, non-identifiable data only)
• Communication: To send important updates about your account or our services

4. How We Protect Your Data

• Encryption in Transit: All data transmitted between your device and our servers is encrypted using HTTPS/TLS
• Password Security: Passwords are hashed using bcrypt before storage (we cannot see your password)
• Database Security: Our database uses SSL connections and is hosted on secure infrastructure (Neon)
• Access Controls: Only you can access your conversations and profile. Administrators cannot view individual user data without audit logging
• Data Isolation: Your data is isolated from other users at the database level

5. Your Privacy Rights

You have the following rights regarding your personal information:

• Right to Access: View all data we store about you through your account settings
• Right to Rectification: Update or correct your profile information at any time
• Right to Deletion: Delete individual conversations or your entire account permanently
• Right to Data Portability: Export all your data in a machine-readable format (JSON/CSV)
• Right to Withdraw Consent: Delete your account at any time to stop data processing

To exercise these rights, visit your Account Settings or contact us at privacy@vedalife.ai.

6. Data Retention

• Account Data: Retained until you delete your account
• Conversations: Retained indefinitely unless you delete them manually
• Conversation Summaries: One summary per user, updated weekly
• Verification Tokens: Automatically deleted after 24 hours or after use
• Password Reset Tokens: Expire after 1 hour
• Deleted Accounts: Permanently removed within 30 days of deletion request

7. Children's Privacy

Vedalife is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@vedalife.ai.

8. International Data Transfers

Vedalife is based in the United States. By using our service, you consent to your data being transferred to and processed in the United States and by our service providers (Anthropic, Resend), which may be located in other countries. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice in the app. Your continued use of Vedalife after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: